Process

1. Log into the Algo unit by using it's IP address in a web browser.

                  e.g. http://192.168.1.102

2. Algo has a hidden field for this process; navigate in the URL field of your browser to:

http://IP-ADDRESS-OF-DEVICE/control/support.lua,

                  e.g. http://192.168.1.102/control/support.lua

3. You will then click on Enabled in the Network > Network Packet Capture field then click Save.

The saving process can take a few moments, once saved the packet capture will start. 

4. Replicate the issue you're troubleshooting and when ready to stop the capture, select Disabled in the same field, then click Save.

5. Next, Navigate to System > File Manager you will see a directory of files, Navigate to Files > Debug and you should see the capture file. 

6. Right click on the file you want to download and click Download.