Information

Notifications to users can be made when a 911 call is made on the system. 

Users can be notified via a message on their phone, a call to their phone, and/or an email. 

Setup

1. Navigate to Users

2. Click on the Sites tab

3. Select the site where you wish to set up notifications

4. Enter the desired notification configuration (phone call, message, and/or email)

5. Click Save

Testing

After this is set up, dialing 933 from a device will perform a mock 911 call. It should tell you if the e911 caller ID is configured correctly and also send out the configured notification(s) to any of the configured users.

Notifications should appear from the configured values (phone call, message, and/or email)

Examples

Phone call:

The configured user/TN will receive a call describing the event.

Message: 

A message on the physical device will display.

Email:

An email will be received.